Welcome to Babysongs!
Welcome to Babysongs!

Frequently Asked Questions

  1. When will my order be shipped?
  2. What is your standard shipping rate?
  3. Can my order be shipped quicker than UPS Ground?
  4. If I don't live within the United States, am I still able to order?
  5. What is www.babysongs.com's return and exchange policy?
  6. Can schools and libraries use purchase orders?
  7. How can I contact BABYSONGS?



  1. When will my order be shipped?

    All orders are shipped the same day, when received by 3pm PST. Standard shipping takes between 5 and 7 business days to reach its destination. Expedited service is available. Please call our Customer Service Care Center if you have any questions on the status of your order. 1(888)607-2229.

    top


  2. What is your standard shipping rate?

    Shipping is FREE on orders of $70.00 or more. There is a $6.00 shipping charge for order of less than $30.00, $7.00 for order greater than $30.00 but less than $50.00 and $8.50 for orders greater than $51.00 but less than $70.00. These rates do not apply to international orders or expedited shipping.

    top


  3. Can my order be shipped more quickly than UPS Ground?

    All orders are shipped the same day, when received by 3pm PST. Overnight delivery is $45.00 on any size order.

    top


  4. If I don't live within the United States, am I still able to order?

    Shipments to Canada and Mexico are a FLAT FEE of U$9.00

    All orders outside of the USA, except Canada and Mexico are a FLAT FEE of U$44.00

    top


  5. What is www.babysongs.com's return and exchange policy?

    We understand that not all DVDs work out for all children. If you are not happy with any of our products, simply contact us within 20 days of the purchase date. When we receive your return, we will quickly credit or exchange your order. Exchanges are subject to a shipping charge. Occasionally there is a manufacturing problem with the DVD; please contact us and we will fix the problem.

    top


  6. Can I use a purchase order?

    BABYSONGS gladly accepts purchase orders from schools and libraries. There is no need to set up an account with us. You may mail, fax, or e-mail the PO to us.

    top


  7. How can I contact BABYSONGS?

    Call Us: 1(888)607-2229 or 1(310)277-.6213
    Monday thru Friday 8am to 5pm

    • E-mail: orders@babysongs.com
    • Fax: 1(310)933-1636
    • Mail:
      BABYSONGS P.O.Box 17577 Beverly Hills, California 90209

    top