When will my order be shipped?
All orders received before 1pm PST are shipped the same day. Standard shipping takes between 5 and 7 business days to reach its destination. Expedited service is available. Please call our Customer Service Care Center if you have any questions on the status of your order. 1(888)607-2229.
What is your standard shipping rate?
Standard shipping is free on all order. These rates do not apply to international orders or expedited shipping.
Can my order be shipped more quickly than USPS Ground?
We offer other expedited shipping methods such as USPS Priority and Next Day shipping..
If I don't live within the United States, am I still able to order?
Shipments to other countries are a FLAT FEE of U$14.00
What is www.babysongs.com's return and exchange policy?
We understand that not all DVDs work out for all children. If you are not happy with any of our products, simply contact us within 20 days of the purchase date. When we receive your return, we will quickly credit or exchange your order. Exchanges are subject to a shipping charge. Occasionally there is a manufacturing problem with the DVD; please contact us and we will fix the problem.
Can I use a purchase order?
BABYSONGS gladly accepts purchase orders from schools and libraries. There is no need to set up an account with us. You may e-mail a Purchase Order to us.
How can I contact BABYSONGS?