Have questions about your order, shipping, or returns? Find quick answers below, or get in touch with our team directly.
When will my order be shipped?
All orders received before 1:00 PM PST are shipped the same business day. Standard shipping generally takes between 5 and 7 business days to reach its destination.
What are your shipping rates?
Standard shipping is FREE on all U.S. domestic orders! We also offer expedited and international shipping options (USPS Priority & Express) calculated at checkout.
What is your return & exchange policy?
We understand that not every DVD works out for every child. If you are not completely satisfied with your purchase, simply contact us within 30 days of the purchase date to initiate a return or exchange.
If you experience any manufacturing issues or defective discs, please get in touch with our team right away and we will gladly replace it for you.
Can schools and libraries use Purchase Orders?
Yes! BABY SONGS gladly accepts Purchase Orders from schools, daycares, and libraries. You don't need to set up an account—simply email your official PO directly to hello@babysongs.com.
How can I contact customer service?
We’re available Monday through Friday from 10:00 AM to 4:00 PM PST.
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Phone: (818) 616-4448
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Email: hello@babysongs.com
